Terms and Conditions

INTRODUCTION: This website is provided to assist customers in gathering travel information or otherwise transacting business and for no other purpose. The terms “we”, “us”, “our”, “Ski.com” and “Ski” refer to S&L Travel Partners, Inc., a Colorado corporation and/or our subsidiaries. The term “you” or “customer” refers to the customer. You may be using this website or working with our Mountain Travel Experts (“Agents”) utilizing a variety of communication tools or working with a travel agent who is booking through us in their capacity as your agent.

By using this website and/or working with us directly, you agree to be bound by these terms and conditions (the “Agreement”). Please read the Agreement carefully. If you do not accept the Agreement in full, do not book with us. We reserve the right at any time, in our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access to and use of our services signifies your acceptance of the updated or modified Agreement. Such modification will be made on our website, www.ski.com, and/or the customer will be directly notified.

The tour packages (the “Package” or “Packages”) designed by our Agents or on the Ski.com website are developed by Ski.com. Rules for payment, changes, cancellation, and changes are specified herein and/or in your confirmation materials. Our responsibility is to provide the customer’s travel arrangements. The customer agrees that travel and especially winter travel and skiing and winter sports carry risks that cannot be fully anticipated and the customer understands and accepts responsibility for those risks and hereby indemnifies us for any and all responsibility and liability associated with those risks.

Once we have delivered to the customer a confirmed itinerary and payment is received, the customer is subject to various cancellation penalties as described in the confirmation documents and herein. Once a package and/or travel is confirmed, refund requests are reviewed on a case-by-case basis; refunds for unused portions of Packages, if any, may not be available and are generally subject to the rules herein and those of the vendors who supply the various portions of the package. We strongly recommend and it is our experience that travel insurance be purchased to cover potential risks that may impede the customer’s ability to travel.

RESERVATIONS AND PAYMENT: Ski.com recommends that reservations be made as early as possible to avoid disappointments since bookings are subject to availability at the time of reservation. Ski.com reserves the right to change schedules with reasonable notice. A deposit (the “Deposit”) is required at the time of booking or otherwise as provided herein or pursuant to agreement. The Deposit amount will vary. When booking, please verify and pay the Deposit to avoid cancellation of the reservation. The balance of the cost for the Package is generally due no later than thirty (30) to sixty (60) calendar days prior to departure. Final due dates vary depending upon specific elements of Packages and the time of travel. All prices and services specified herein are subject to change without advance notice.

SKI.COM STAR RATINGS: Ski.com uses its best judgment to compare properties to each other in both the resort and overall. They are not meant to be used for any purpose other than a general guideline and are subject to change. To better understand how any property rates, speak with a Ski.com Mountain Travel Expert.

PACKAGE INCLUSIONS/EXCLUSIONS/SUBSTITUTIONS: Prices quoted by Ski.com for lodging accommodations (“Lodging”) and/or other package features described herein or otherwise provided by us do not include (unless stated otherwise in writing) taxes, gratuities and service charges, if any. Ski.com reserves the right, at any time, to substitute comparable, alternative Lodging, to reasonably alter or substitute scheduled itineraries (including but not limited to air, ground transfers, and other tour elements), or to do both.

AIR TRANSPORTATION: Airfares are based on the applicable airfare at the time of booking and are subject to change without notice. Airfares can be protected from increase only by payment in full and issuance of tickets. Changes in flight itineraries by the passenger after the issuance of tickets may result in an increased airfare and change fees. Ski.com has no control over airline flight itineraries. All air travel requires photo identification acceptable to the applicable governmental authorities and international travel requires passports, at a minimum.

SPECIAL TRAVEL REQUIREMENTS: The Packages provided are available to all persons. Lodgings and other products and services described herein and made available through Ski.com do not necessarily have the appropriate special services or equipment to accommodate persons with disabilities. Ski.com must be informed of any special requirements, in advance, at the time of initial booking and will use best efforts to accommodate. Any special service and/or equipment fees are the responsibility of the customer.

MILEAGE BONUS PROGRAMS: You may be entitled to mileage provided by airlines that provide mileage bonus programs for the class of ticket issued. Specify your valid account number for the airline providing the service at the time of booking.

SUPPLIER RULES: Suppliers have their own terms and conditions that will also apply to you and are incorporated herein by this reference. The passenger contract used by any Supplier shall be binding upon you. The contract may include, but is not limited to, COVID-related requirements including advance testing, payment due dates, cancellation penalties and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver, provide private tracking information, and more prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result.

PREPAID RESERVATIONS: You acknowledge that Ski.com pre-negotiates with vendors of accommodations, airline flights, resorts, and others on your behalf. The rates displayed may be a combination of the negotiated room rates plus additional products or services as indicated plus the facilitation or service fee retained by Ski.com. You authorize Ski.com to book reservations for the total reservation price and agree that your credit card will be charged by Ski.com for the total reservation price. Upon submitting your reservation request you authorize Ski.com to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.

If you are removed from any Package for any reason, a partial or full refund may be requested but is not guaranteed in accordance with and otherwise subject to this Agreement.

CHANGE FEES: All changes are subject to availability. Immediately notify us of any desired changes. Ski.com does not charge change fees on most changes, but third-party vendors may charge fees or penalties for changes, which are the responsibility of the Client. Your confirmation documentation will outline third-party charges for changes.

CANCELLATION FEES: Cancellations prior to travel are assessed those fees or penalties that third-party vendors, including Lodging, airline, and/or other vendors, charge. Your confirmation documentation will outline third-party charges for cancellations or sometimes those will be provided directly by the vendor. Airfare cancellation fees are governed by the rules applicable to the fare basis booked and many fares are nonrefundable. Generally, Lodging providers do not provide refunds for late arrivals or early departures. Consult us for specific details regarding cancellation fees procedures at time of booking.

PRICE CHANGES/PRICE GUARANTEE: Prior to receipt of Deposit, Package prices are subject to change without notice. Upon receipt of Deposit, domestic and Canadian Package pricing is guaranteed; upon receipt of full payment, International Package pricing is guaranteed. This guarantee does not extend to tax changes or fees beyond the control of Ski.com made by governmental or other authorities. Any changes to bookings will be subject to the applicable Package’s price at the time of change plus any fees set forth herein.

INTERNATIONAL TRAVEL DESTINATIONS: Although most travel is completed without incident, travel to certain destinations may involve greater risk than others. Ski.com urges passengers to review prohibitions, warnings, announcements and advisories issued by the U.S. Government prior to booking international destinations. You should also familiarize yourself with passport and travel documentation requirements; you may be required to obtain additional documents that are your sole responsibility.

LIABILITY DISCLAIMER: SKI.COM DOES NOT REPRESENT OR WARRANT THAT TRAVEL IS ADVISABLE OR WITHOUT RISK; SKI.COM IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL, WHETHER RELATED TO WINTER VACATIONING OR OTHERWISE.

ADVENTURE TRAVEL, HIGH ALTITUDES, SKIING AND SNOWBOARDING INVOLVE RISKS ABOUT WHICH THE CUSTOMER MUST MAKE HIMSELF OR HERSELF AWARE. BY PARTICIPATING IN A SKI.COM PACKAGE, THE CUSTOMER DOES HEREBY AGREE THAT NEITHER THE CUSTOMER NOR HIS OR HER HEIRS, PERSONAL OR LEGAL REPRESENTATIVES, AGENTS, ASSIGNS OR FAMILY MEMBERS WILL BRING SUIT OR MAKE A CLAIM FOR ILLNESS, INJURY OR DEATH RESULTING FROM THE NEGLIGENCE (BUT NOT THE RECKLESS, WILLFUL, OR FRAUDULENT CONDUCT) OF SKI.COM, ITS EMPLOYEES, OFFICERS, DIRECTORS, MANAGERS, AGENTS, CONTRACTORS OR AFFILIATED ORGANIZATIONS OR THE SUPPLIER OF ANY ELEMENT OF THE PACKAGE (HEREINAFTER REFERRED TO AS THE “SUPPLIERS”) AS A RESULT OF THE CUSTOMER’S PARTICIPATION IN THE PACKAGE.

WE DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, AIR, CAR AND OTHER TRAVEL PRODUCTS AND SERVICES HEREIN (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE SUPPLIERS. IN ADDITION, SKI.COM EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS HEREIN AND/OR ON OUR WEBSITES FOR PENDING (BUT NOT DEPOSITED) RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY.

WE MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, PRODUCTS, AND SERVICES CONTAINED HEREIN OR ON OUR WEBSITES FOR ANY PURPOSE (INCLUDING THE CUSTOMERS’), AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY US. ALL SUCH INFORMATION, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY. WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THE CARRIERS, HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER PRODUCTS AND SERVICES ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF SKI.COM. SKI.COM IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. SKI.COM HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, EPIDEMIC OR PANDEMIC, FORCE MAJEURE, ACTS OF ANY GOVERNMENT OR AUTHORITY OR OTHER CAUSES BEYOND SKI.COM’S DIRECT CONTROL, AND IN SUCH CASES SKI.COM HAS NO FINANCIAL RESPONSIBILITY FOR DELAYS, RE-ROUTING OR CANCELLATION.

If, despite the limitation above, SKI.COM or its suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Ski.com and/or its suppliers will in no event exceed, in the aggregate, the lesser of (a) the service fees you paid to Ski in connection with such transaction(s) or (b) One-Hundred Dollars (US$100.00).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in this Agreement is found to have failed in its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Ski.com and/or its suppliers.

INDEMNIFICATION: You agree to defend and indemnify Ski.com and/or its suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of (a) your breach of this Agreement or the documents referenced herein; (b) your violation of any law or the rights of a third party; or (c) your use of this website, the Ski.com Mountain Travel Expert, any Ski.com provided services and/or the Ski.com website.

TRAVEL INSURANCE: We strongly recommend, and it is our experience that travel insurance be purchased to cover potential risks that may impede the customer’s ability to travel. Read the policy carefully to insure that it covers the potential risks that may be encountered including risks that seem remote or unlikely.

COPYRIGHT AND TRADEMARK: All contents (including photography) on this website are ©2020 Ski.com. All rights reserved and may not be used without advance written permission from Ski.com (or from the photographer for certain photos). The maps herein represent approximate locations of properties and are not intended to be exact or to scale.

GENERAL: This Agreement is governed by the laws of the State of Colorado and you hereby consent to the exclusive jurisdiction and venue of courts in Pitkin County, Colorado, USA, in all disputes arising out of or relating to the use of this website and services and/or products provided to you by Ski.com and/or its Mountain Travel Expert. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, or employment relationship exists between you and Ski.com as a result of this Agreement or use of this website. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of Ski.com products or services within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Ski.com and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written. Any rights not expressly granted herein are reserved. Ski.com is a registered California seller of travel, registration number: 2022796-40